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Shared mailbox is not displaying in Outlook
#1
If shared mailbox not displaying in Outlook due to several reasons, including incorrect permissions, synchronization issues, or configuration errors. Manually resolving this typically involves checking if the user has been granted the proper access rights via Microsoft 365 Admin Center, and then adding the shared mailbox in Outlook through **File > Account Settings > Account Settings > Change > More Settings > Advanced tab**, where you can manually add the mailbox. However, this process can be time-consuming and prone to errors, especially in environments with multiple users or corrupted Outlook profiles. Furthermore, cached data or OST file corruption can prevent shared mailboxes from appearing or syncing properly.

This is where using a reliable utility like **Ciagti Outlook PST Repair Tool** can simplify the process. It not only helps in repairing corrupted PST files but also allows you to recover and access missing shared mailboxes that are not showing in Outlook. The tool ensures data integrity and provides a streamlined approach to recover mailbox contents, making it an effective solution for both individual users and IT administrators. By bypassing manual troubleshooting steps, Ciagti’s tool offers a faster and more efficient way to restore full mailbox functionality in Outlook.
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#2
If a shared mailbox is not displaying in Outlook, it’s often due to a corrupted PST/OST file, improper permissions, or Outlook profile issues. First, ensure you have the correct access rights and that the mailbox is properly added.
If the issue persists, the underlying PST file might be corrupted. In such cases, I recommend using Stellar Repair for Outlook—a reliable tool trusted by IT pros and MVPs. It can repair corrupted PST files of any size, recover all mailbox items, and restore full access to shared mailboxes quickly and safely.
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