Lee backs call for regulatory body to oversee health insurance payouts

[superadmin]

PETALING JAYA: A former deputy health minister has backed the establishment of a regulatory body to oversee and manage reimbursements provided by health insurance companies.

Dr Lee Boon Chye said the creation of such an authority could effectively resolve arbitration disputes and ensure that companies conduct themselves properly.

“There should ideally be a regulatory authority to oversee the conduct of managed care organisations (MCO) so that if there are any grievances, that authority can act as an arbitrator to mediate payment disputes,” he told FMT.

“This authority should also play a role in ensuring that the MCOs’ conduct is ethical and transparent, and not arbitrary.”

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