Bank error leaves hundreds in ‘debt’ with accounts frozen

[superadmin]

GEORGE TOWN: More than 200 customers are fuming a week after an error by CIMB Bank left them in “debt”, with deposits turned into debit balances, and their accounts frozen.

The disgruntled customers have lodged reports with the police and Bank Negara Malaysia and some have sought legal advice about filing a suit, according to a chat group of about 2,700 affected customers.

One customer, Nadia, from Alor Setar, said her current balance of RM9,035 in her savings account had been replaced with a debit balance of RM48,409 (shown in brackets, denoting a negative value).

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