Lee backs call for regulatory body to oversee health insurance payouts

[superadmin]

PETALING JAYA: A former deputy health minister has backed the establishment of a regulatory body to oversee and manage reimbursements provided by health insurance companies.

Dr Lee Boon Chye said the creation of such an authority could effectively resolve arbitration disputes and ensure that companies conduct themselves properly.

“There should ideally be a regulatory authority to oversee the conduct of managed care organisations (MCO) so that if there are any grievances, that authority can act as an arbitrator to mediate payment disputes,” he told FMT.

“This authority should also play a role in ensuring that the MCOs’ conduct is ethical and transparent, and not arbitrary.”

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[chett.chanze]

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[harrisoncarter]

I think Dr. Lee has a point here. A lot of disputes between patients, doctors, and insurers drag on simply because there’s no clear body to step in. Having a regulator could make the whole process more transparent and fair, especially when it comes to delayed or denied reimbursements.

For anyone following this issue, you can Find Out More: resources on how regulatory frameworks in other countries have improved accountability in health insurance. It’s interesting to see how similar models could work locally.