RM50 for minor name error at check-in ridiculous, Zaid tells Mavcom

[superadmin]

PETALING JAYA: Former law minister Zaid Ibrahim has hit out at the Malaysian Aviation Commission (Mavcom) for failing to protect the interests of consumers, citing a recent incident where he was charged RM50 for correcting a minor error in his name while checking in for a flight.

Zaid said an airline staff had insisted on charging him for the error in his booking details despite him providing sufficient identification.

“The other day, someone helped me book my flight. At the check-in counter, I was told my name did not conform with my identification card. The ‘Mohd’ was missing,” he said in a post on X today.

“I told her Zaid bin Ibrahim should be adequate. My photo was there on the identity card. She said I had to pay RM50 for the error. It’s in the rules.”

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